Contact Us
Contact PryORA World
We’re Here to Help You Shine
At PryORA World, our customers are at the heart of everything we create.
Whether you need help with your order, have a product query, or want to collaborate — we’re always here to assist you with care, clarity, and commitment.
📬 How to Contact Us
You can reach us easily through the following official channels:
📧 Email (Customer Support): admin@pryoraworld.com
📧 Business : business@pryoraworld.com
📱 WhatsApp : +91-8652665711
🌐 Website: www.pryoraworld.in
📸 Instagram DM:@pryoraworld_official
🕓 Support Hours:
Monday to Saturday, 10:00 AM – 7:00 PM (IST)
(Closed on Sundays and National Holidays)
💖 How We Resolve Customer Issues
Your satisfaction is our priority.
Our team ensures every query or concern is handled promptly and professionally.
Here’s how we take care of your issue:
- Acknowledge: Once we receive your message, you’ll get an acknowledgment within 12–24 hours.
- Review: Our support team carefully reviews your query or issue.
- Resolve: Depending on the case, we provide a clear, step-by-step resolution.
- Follow-Up: We ensure that every concern is closed only after your satisfaction is confirmed.
We value transparency, which means we’ll keep you informed throughout the process — no automated replies, only genuine human support.
🕒 Resolution Timeline
We aim to provide fast and smooth resolutions for every customer.
|
Type of Query / Issue |
Average Response Time |
Estimated Resolution Time |
|
General Queries / Product Info |
12–24 hours |
1–2 business days |
|
Order Tracking or Delivery Issue |
12 hours |
2–3 business days |
|
Exchange / Replacement |
24 hours |
3–5 business days (after receiving the product) |
|
Refund Request (if applicable) |
48 hours |
5–7 business days (after approval) |
|
Custom or B2B Order Inquiry |
24 hours |
As per project / order timeline |
⏳ Note: During festive seasons, sales, or logistics delays, resolution times may slightly vary — but we always keep you updated in real-time.
🪶 Our Customer Care Promise
✨ Transparent Communication — Always know your order status
✨ Quick Response — Most queries answered within 24 hours
✨ Priority Resolutions — We handle issues before they grow
✨ Personal Assistance — One-to-one human interaction, not bots
✨ 100% Satisfaction — Because your happiness defines our brand
We don’t just sell jewelry — we build trust, one sparkle at a time.
🌿 For Business & Partnership Queries
If you’re interested in collaboration our team would love to connect with you.
Reach out at:
📧 business@pryoraworld.com
and our partnership manager will respond within 1–2 business days.